Saturday, November 19, 2005
If you're in the securities business in
Quebec, one of the names you least want to see on incoming
correspondence is Serge Letourneau's.
It means there's probably a problem, and a legal pit bull is on the
Letourneau, 51, is one of a small group of Quebec lawyers who have made
a specialty of claims against brokers and investment firms.
"it's about 95 per cent of my business, and 50 per cent for my partner
(Suzanne Gagne)," said Letourneau, a principal in the three- lawyer
Quebec City firm Letourneau et Gagne, which he founded in 2001.
Letourneau, who worked previously for the large firm Lavery de Billy,
first made his mark in the 1990s when he helped secure a landmark
judgment of about $2 million against Prudential-Bache Commodities Canada
Ltd. on behalf of client Armand Laflamme, a retired former owner (now
deceased) of a door-and-window factory on the outskirts of Quebec City.
Under the stewardship of former Prudential-Bache stockbroker Jules Roy,
Laflamme's portfolio of more than $1 million shrank by about $800,000 in
the space of three years. Financial experts who studied the broker's
transactions described them as inappropriate, inexplicable and
irresponsible. Laflamme was charged $111,000 in commissions and $272,000
in interest on his margin accounts.
The legal process began in Superior Court in Quebec City in 1991 and
concluded nine years later with a Supreme Court of Canada ruling that
found Laflamme had been victimized by poor management.
This year, Letourneau was back in the news as he and Gagne pleaded the
case of Montreal retirees Haroutioun and Alice Markarian, who are suing
CIBC Wood Gundy for the return of $1.4 million seized from their
accounts to honour trading guarantees obtained from them under false
pretences by their former CIBC broker, vice-president Harry Migirdic.
The 42-day trial concluded in Montreal Superior Court almost six months
ago. No judgment has been rendered.
Letourneau has handled dozens of investment cases, many of which were
settled in mediation. Some were referred to him by lawyers in large
firms who aren't keen on going after big companies they're also trying
to attract, or keep, as clients.
"We represent claimants exclusively," Letourneau said. "We won't
represent a bank or brokerage, which a lot of the big firms do. We don't
want clients to question our commitment to them."
For people who feel they've been wronged by their broker or investment
manager, a formal letter of complaint to the company outlining the
points of contention is the usual first step.
Don't get emotional and write things that could come back to haunt you,
Letourneau counsels. You might want to run the letter by a lawyer
beforehand, he said, to make sure you don't stray out of bounds.
If you're not satisfied with the response of the company and its
compliance committee or of regulators such as the Investment Dealers
Association, legal action remains an option, he said.
It's not unusual for disgruntled investors to get the cold shoulder -
and occasionally a threat of prolonged legal action - when they ask for
restitution or explanations, he said. That's just the way the game is
But the little guy can win and often does, he said.